HOW YOU CAN HELP US TO HELP YOU
Be aware of the options you have available to you should you feel ill.
A copy of the NHS Direct self-help guild on “ Not feeling well?” can be obtained here at the surgery and gives advice and information on a whole range of everyday illnesses and problems.
The NHS Choices Website has a very good minor illness help guide.
A well stocked medicine cabinet. Our nurses, health visitor or your local pharmacist can advise on which medications you should keep at home.
Your local pharmacist can also advise on many common illnesses and problems.
NHS 111 - provide help and advice before consulting a GP or going to A&E
The local Walk-in Centre is based at Upton Hospital, Slough and is open out of surgery hours. Other centres available are Bracknell Urgent Treatment Centre and St Marks Urgent Care Centre.
When contacting the surgery for an appointment please use the 863229 telephone number. Be aware of the services the surgery has available. We have highly trained nurses with available appointments to help with your health needs.
Arrive on time for appointments, but please try to be understanding if the doctor is running late. They may have had to deal with an emergency!
Do let us know if you are unable to keep an appointment. Someone else needs it!
Try to keep to the point when talking to the doctor. Don’t save your most pressing health worry till last!
Ensure we have your details correct and inform us promptly of any changes.
Is it medically necessary!
They will only be undertaken at the discretion of the doctor, when the doctor considers the patient’s medical condition to be such that they cannot attend the surgery.
A doctor can see eight patients in surgery in the time it takes to visit one patient at home! The facilities at the surgery are much better and it is often very difficult to examine you properly at home.
If you feel severely ill and attend the surgery a doctor will see you straight away. Children can deteriorate quickly – bring them to the surgery don’t wait for a home visit.
In cases of collapse, chest pain and heart attack don’t hesitate to call 999.
To request a home visit telephone 861612
Please leave full details of the nature of your illness. This will help the doctor to assess if a visit is necessary and to prioritise visits.
OUT OF HOURS
Should you need a doctor out of surgery hours please telephone NHS 111.
You may be offered advice, an appointment at a local clinic or if necessary visited at home.