Appointments 08:00 - 17:30 with a range of clinical staff
- Appointments can be made in person, over the internet or by telephone during the above hours.
- For routine appointments, please book well in advance.
- Please make a separate appointment for each person seeing the clinician.
- For internet appointments please ask reception for details.
- For more immediate problems we will make every effort to offer an appointment as soon as possible.
We encourage all our patients to have regular healthcare assessment and medication review. We prefer the under 75’s to see us at least once every 3 years. For those over 75, we would recommend an annual check. This can be in the patients home if the doctor feels it is clinically necessary.
DNAs - 230 appointments were lost between September 18 - November 18, due to people not informing us that they no longer required or forgot they had booked an appointment! We have a text reminder service to mobile numbers and whilst the figures have reduced we need these appointments for patients who require our support. Could you please ensure you cancel unwanted appointments. Thank you.
Early Birds - 7:00 - 8:00
Our nurse provides appointments from 7:00am on Wednesday and 7:30 Monday, Tuesday and Thursday.
Dr Deen offers appointments Thursday evenings 18:30 - 19:30.
Evening and Weekend Appointments
Appointments are offered between 18:30 and 21:00 at The Appointments Hub, King Edward VII or St Marks Hospital on weekdays and on Saturdays and Sundays. Please ask Reception to book you an appointment with either GP or nurse.
General Practice Hub Appointments
Please use the link for further information about the service.
Please telephone 01753861612 should you have an emergency - this line is available between 08:00 and 18:30. A doctor is available here at the surgery until 18:30.
There is limited parking available in front of the building and a shelter to the side for bicycles and prams. There is currently on street parking available.
We have ramp access at the side of the building, with entry system, for wheelchairs and a toilet with wheelchair access.
Medical/Nursing Students And Trainee GPs
Students (who are fully qualified hospital doctors gaining experience in family practice) are attached to this practice. Generations of doctors and nurses have been taught in this way and we find that both patients and doctors/nurses benefit. If you object strongly, please inform the receptionist at the time of booking.
Patients should arrive in good time for their appointment. If you are unable to attend a booked appointment please cancel the appointment promptly. Patients who repeatedly DNA will be written too and may be asked to register elsewhere.
Violent or abusive patients will not be tolerated. The police will be called to remove such patients from the premises, where necessary and the patient notified of their removal from the practice list.