We are currently converting our loft to expand the practice. We are trying to keep the surgery as clean as possible however please be aware that there may be some dust when you come in.   

Thank you for bearing with us. 

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Patient News

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Breathe Easy asthma webinars for children, young people and their families

Join us to improve your asthma knowledge Webinars held the last Tuesday of every month at 13.00pm via Microsoft teams.

Learn: 

How to use your inhaler effectively and manage your symptoms more effectively.

Sign up:

Click here to sign up or use the QR code above.

Self-care:

Understand your triggers and recognise when your asthma is getting worse.

Dates and Topics -

  • 31st October 2023- Common Respiratory Virus' in Winter - Cold Air Have a safe  Diwali, Halloween and Bonfire night. 
  • 28th November 2023- Cold Air and Indoor Allergens including House Dust Mites Indoor pollution 
  • 19th December 2023 - This Webinar will be held on 19th December at 13.00 due to Christmas - How to have a safe Christmas with Asthma.
  • 30th January 2024 - New years resolutions how fitness and weight play a part in asthma management, How stopping smoking will benefit your asthmatic child.
  • 27th February 2024- Indoor Allergens and cold weather. And seasonal changes. Air Pollution Indoor and Outdoor.
  • 26th March 2024 - Start of Pollen season and hay fever, how hay fever plays a part in asthma control - what you can do to help. Outdoor pollution the toxic school run what we can do to make it safer.
  • 30th April 2024 - World Asthma Day in 7 days time what is happening locally and Globally.
  • 28th May 2024 - World Environment day in 8 days time - What we can do to protect our planet - Greener Inhalers, Recycling schemes.
  • 25th June 2024 - Getting ready for Summer how to stay safe with asthma and Summer Holidays.
  • 30th July 2024 - World Atopic Day next month How do food allergies and Eczema link into asthma. 
  • 27th August 2024 - Ask About Asthma Campaign what is planned for this year, and Thunderstorms why they are a trigger for asthma attacks what you can do to prevent symptoms getting worse.

Brought to you by the Paediatric teams within the Frimley Integrated Care System and at Frimley Health Foundation Trust. 

Join us to improve your asthma knowledge Webinars held the last Tuesday of every month at 13.00pm via Microsoft teams.

Learn: 

How to use your inhaler effectively and manage your symptoms more effectively.

Sign up:

Click here to sign up or use the QR code above.

Self-care:

Understand your triggers and recognise when your asthma is getting worse.

Dates and Topics -

  • 31st October 2023- Common Respiratory Virus' in Winter - Cold Air Have a safe  Diwali, Halloween and Bonfire night. 
  • 28th November 2023- Cold Air and Indoor Allergens including House Dust Mites Indoor pollution 
  • 19th December 2023 - This Webinar will be held on 19th December at 13.00 due to Christmas - How to have a safe Christmas with Asthma.
  • 30th January 2024 - New years resolutions how fitness and weight play a part in asthma management, How stopping smoking will benefit your asthmatic child.
  • 27th February 2024- Indoor Allergens and cold weather. And seasonal changes. Air Pollution Indoor and Outdoor.
  • 26th March 2024 - Start of Pollen season and hay fever, how hay fever plays a part in asthma control - what you can do to help. Outdoor pollution the toxic school run what we can do to make it safer.
  • 30th April 2024 - World Asthma Day in 7 days time what is happening locally and Globally.
  • 28th May 2024 - World Environment day in 8 days time - What we can do to protect our planet - Greener Inhalers, Recycling schemes.
  • 25th June 2024 - Getting ready for Summer how to stay safe with asthma and Summer Holidays.
  • 30th July 2024 - World Atopic Day next month How do food allergies and Eczema link into asthma. 
  • 27th August 2024 - Ask About Asthma Campaign what is planned for this year, and Thunderstorms why they are a trigger for asthma attacks what you can do to prevent symptoms getting worse.

Brought to you by the Paediatric teams within the Frimley Integrated Care System and at Frimley Health Foundation Trust. 

26 Oct, 2023
28 Jun, 2024
Are you a carer? We’re here for you

Please join our Carers Support Group meeting on Friday 19th of July. Our meeting starts at 7 pm at the surgery.

We hope to see you there.

Please join our Carers Support Group meeting on Friday 19th of July. Our meeting starts at 7 pm at the surgery.

We hope to see you there.

How you make a complaint about primary care services has changed

There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:

o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or

o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.

After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:

South East Complaints Hub

NHS Frimley ICB

Aldershot Centre for Health

Hospital Hill 

Aldershot 

Hampshire 

GU11 1AY

Phone number: 0300 561 0290 

Email address: frimleyicb.southeastcomplaints@nhs.net

As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.

Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.

Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.

Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.

There are two ways people can make a complaint about GPs, dentists, opticians or pharmacies:

o They can complain to the healthcare provider: this is the organisation where they received the NHS service, for example a GP practice, a dental practice, a community pharmacy or an optometry practice or

o They can complain to the commissioner of the service: this is the organisation that paid for the service or care they received.

After 1 July 2023 if people want to make a complaint about primary care services to the commissioner, the way to do this is changing. Rather than contacting NHS England, people will contact the Complaints team via new contact details below:

South East Complaints Hub

NHS Frimley ICB

Aldershot Centre for Health

Hospital Hill 

Aldershot 

Hampshire 

GU11 1AY

Phone number: 0300 561 0290 

Email address: frimleyicb.southeastcomplaints@nhs.net

As each email received is so important to the team, an acknowledgement to all complaints will be sent as soon as possible.

Information governance regulations mean that the emails sent to the old email address after 1 July, cannot be automatically forwarded and the inbox will not be accessible. People will therefore receive an automatic response, asking them to resend their email to the new address.

Members of the public with ongoing complaints received after 1 July 2022 will receive a letter from NHS England informing them that the Complaints team based in the South East Complaints Hub, hosted by NHS Frimley ICB will now be handling their complaint with confirmation of their case handler. We would like to reassure you that the current team and case handler will remain the same as the staff move organisation.

Members of the public will still be able to make a complaint to the provider. This is NOT changing. There is also no change for people wishing to make a complaint for specialised services, health and justice, screening and immunisations and Continuing Healthcare.

4 Aug, 2023
18 Aug, 2023
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NHS App: A More Secure and Reliable Way to Receive Messages from Your Surgery

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

Please click the link below to download the NHS App.

NHS App | www.nhs.uk

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Need help with your muscle or joint problems?

The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You can self-refer to the app by clicking on this link

Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.

You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

The getUBetter MSK app is provided free of charge by Frimley Health & Care ICS for registered patients at GP Practices. It can be accessed on a Smartphone or on the Web, and guides you day-by-day through a sequence of exercises, tips, and support to help you recover from a range of new, recurrent or long term conditions:

  • Lower back pain
  • Back and leg pain
  • Neck pain
  • Shoulder pain
  • Ankle pain
  • Knee pain
  • Soft Tissue Lower Limb pain
  • Hip pain

You can self-refer to the app by clicking on this link

Please use an email address that is unique to you and select the condition you need help to manage. We will then send you an email with all the information you need to get started.

You can download the getUBetter MSK app to your Smartphone for easiest access, or you can use the Webapp.

If you develop another condition, select your new condition from within the app and it will be added to your account.

Record demand sees critical incident declared across health services in Frimley Health and Care

Thursday 29 December 2022

Due to the significant ongoing pressure on local NHS services, alongside the need to act swiftly to ensure patients continue to receive safe, high-quality care we have declared a critical incident across health services in Frimley Health and Care Integrated Care System. 

We are seeing record numbers of people attending A&E, calling NHS111, using 111 online, accessing GP services and calling 999 - all of which has led to longer waits than we would like for patients to receive the care they need.

Because of these pressures, the local health and care system has taken the decision to escalate to a critical incident which allows us to be able to take additional steps to maintain safe services for our patients and help us cope with the growing pressures. 

Unfortunately, this does mean local organisations may need to reschedule some non-urgent operations, treatments and outpatient appointments to accommodate those patients with the most urgent clinical need. People should attend appointments unless they are contacted; cancer and our other most urgent operations continue to be prioritised.

Our teams continue to work exceptionally hard; and we would like to reassure our patients and the public that despite the challenges faced and some changes to non-urgent appointments, essential services remain fully open for anyone who needs them so if you require urgent medical help, please continue to come forward.

Our immediate priority is to ensure there are beds available for our most seriously ill patients and we will be focusing on safely discharging as many patients as possible. We ask that families and loved ones support us with this and collect patients as soon as they are ready to be discharged.

The public can help us manage these periods of demand by ensuring they are seeking help from the most appropriate health services, and only attending A&E if they are experiencing severe symptoms or are suffering from a life-threatening condition.

If you are unwell, visit NHS 111 online for 24/7 advice about the most appropriate care for your needs, if you need to call NHS 111, please be aware that phone lines remain very busy. If you are worried about a child, visit the Frimley Healthier Together site to access expert NHS advice and support to help manage a range of common childhood illnesses and recognise when to seek further medical support

.

Thursday 29 December 2022

Due to the significant ongoing pressure on local NHS services, alongside the need to act swiftly to ensure patients continue to receive safe, high-quality care we have declared a critical incident across health services in Frimley Health and Care Integrated Care System. 

We are seeing record numbers of people attending A&E, calling NHS111, using 111 online, accessing GP services and calling 999 - all of which has led to longer waits than we would like for patients to receive the care they need.

Because of these pressures, the local health and care system has taken the decision to escalate to a critical incident which allows us to be able to take additional steps to maintain safe services for our patients and help us cope with the growing pressures. 

Unfortunately, this does mean local organisations may need to reschedule some non-urgent operations, treatments and outpatient appointments to accommodate those patients with the most urgent clinical need. People should attend appointments unless they are contacted; cancer and our other most urgent operations continue to be prioritised.

Our teams continue to work exceptionally hard; and we would like to reassure our patients and the public that despite the challenges faced and some changes to non-urgent appointments, essential services remain fully open for anyone who needs them so if you require urgent medical help, please continue to come forward.

Our immediate priority is to ensure there are beds available for our most seriously ill patients and we will be focusing on safely discharging as many patients as possible. We ask that families and loved ones support us with this and collect patients as soon as they are ready to be discharged.

The public can help us manage these periods of demand by ensuring they are seeking help from the most appropriate health services, and only attending A&E if they are experiencing severe symptoms or are suffering from a life-threatening condition.

If you are unwell, visit NHS 111 online for 24/7 advice about the most appropriate care for your needs, if you need to call NHS 111, please be aware that phone lines remain very busy. If you are worried about a child, visit the Frimley Healthier Together site to access expert NHS advice and support to help manage a range of common childhood illnesses and recognise when to seek further medical support

.

Worried about Strep A or Scarlet Fever?

Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.

Dr Streeter De Diego, local GP, Paediatric Doctor & Clinical lead Frimley Healthier Together, talks through what to do if you're worried and when to seek help.

Podcast on Strep A with Dr Sabina Shaik

Please listen to the podcast here.

Please listen to the podcast here.

Enhanced Access - For Evenings & Weekends

The Evening and Weekend appointments are available at this GP Practice or at an NHS Service nearby.

Please see the entire poster here.

To book an appointment at this time, please contact us.

The Evening and Weekend appointments are available at this GP Practice or at an NHS Service nearby.

Please see the entire poster here.

To book an appointment at this time, please contact us.

4 Oct, 2022
16 Sep, 2022
Surgery closed for bank holiday – 19 September

Monday 19 September, the date of Her Majesty Queen Elizabeth II’s State Funeral, will be a national bank holiday. As a result, the surgery will be closed.  

If you have an appointment booked with us for Monday and we have not contacted you yet,  please call us to make alternative arrangements.  

If you need health support over the weekend or during the bank holiday visit https://111.nhs.uk/ or call NHS 111. You will be directed to the most appropriate health service in a timely and safe way.  

Thank you for your patience and understanding during this time. 
 

Monday 19 September, the date of Her Majesty Queen Elizabeth II’s State Funeral, will be a national bank holiday. As a result, the surgery will be closed.  

If you have an appointment booked with us for Monday and we have not contacted you yet,  please call us to make alternative arrangements.  

If you need health support over the weekend or during the bank holiday visit https://111.nhs.uk/ or call NHS 111. You will be directed to the most appropriate health service in a timely and safe way.  

Thank you for your patience and understanding during this time. 
 

Help us help you get the right urgent care and support

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

Frimley Health has launched a new electronic patient record system that is affecting the Accident and Emergency (A&E) departments at Wexham Park and Frimley Park Hospitals. Safety remains paramount, so please be patient with the staff. Waiting times are likely to be longer than usual. 

Unless it’s an emergency remember there are lots of alternatives for you to make use of:

  • Visit your local pharmacy
  • During the day contact your GP practice via online consultation or phone
  • Contact NHS 111 online, www.111.nhs.uk or dial 111. If you are calling NHS 111, please be patient. NHS 111 may advise you to contact your GP or its out-of-hours service or attend the Bracknell Minor Injuries Unit.
  • For minor injuries, such as sprains and strains, suspected broken limbs, or minor head injuries, visit the Minor Injury Unit at Brants Bridge in Bracknell or the High Wycombe Urgent Care Centre – open 8 am-8 pm 7 days a week.

Anyone with a life-threatening condition should call 999. Help us to help you by seeking alternatives to A&E where it is safe to do so.

15 Jun, 2022
A&E High Demand

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111.

The Emergency Departments at Wexham Park and Frimley Park hospitals are currently experiencing an increasing level of demand which is likely to continue throughout this weekend. Please only attend if you have severe symptoms or suffering from a life-threatening condition. Check out our Know Where To Go guide for advice on how to get the help you need quickly and close to home. Remember, if it’s less than an emergency, call 111.

New website

Welcome to Lee House Surgery's new WEBSITE, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, Covid changes and vaccine news and latest news.

Welcome to Lee House Surgery's new WEBSITE, we hope you will find it informative, useful and we welcome your feedback about it. We will try to keep it up to date as possible with surgery changes such as new patient services available to you, Covid changes and vaccine news and latest news.

6 May, 2022

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